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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kennedy Herbel

July 14, 2026

5  out of  5
rating by Kennedy Herbel
"Annie was absolutely amazing to work with! She was prompt and got my quotes and set me up with just a couple hours!! Highly recommended her!"
We responded:
"Thank you! Glad we could help you with your insurance needs!"
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Tim Terry

July 13, 2026

5  out of  5
rating by Tim Terry
"I had the pleasure of speaking with Ellen in Mr. Briggs State Farm office in Salina, KS. She was very helpful and courteous and followed through with her commitment to me.

Thank you Ellen!"
We responded:
"Thank you Tim!"
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Jamie Galimore

July 1, 2026

5  out of  5
rating by Jamie Galimore
"Kristi is always very friendly and professional when I call in with a question. She is helpful and always willing to go above and beyond to help us out. Outstanding employee!"
We responded:
"Thank you for your review! We are glad to help you with your insurance needs!"
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Mindy mercado

June 30, 2026

5  out of  5
rating by Mindy mercado
"During the storms that have recently happened, they have been very helpful. Insurance is so confusing. They're amazing."
We responded:
"Thank you so much for your 5 star review! "
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BF Solutions

June 29, 2026

5  out of  5
rating by BF Solutions
"The gals in the office are very kind and helpful. Kristi is very responsive and knowledgeable."
We responded:
"Thank you so much for your review! We appreciate your business!"
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Josh Gilmore

June 26, 2026

5  out of  5
rating by Josh Gilmore
"Ellen was very helpful to answer my question and provide a solution. Thank you for your service"
We responded:
"Thank you for your business! Glad we can help you with your insurance needs!"
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Chad Schroeder

June 26, 2026

5  out of  5
rating by Chad Schroeder
"Kristi has always been great to work with. She is knowledgeable, kind and always goes the extra mile! We are thankful to have her as our preferred contact at the office."
We responded:
"We are so glad to have Kristi in the office to help you with all your insurance needs."
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Christopher erker

June 25, 2026

5  out of  5
rating by Christopher erker
"Get the job done in a expedient manor every time. They are almost always waiting on me."
We responded:
"Thank you for your review Chris! We are glad we can help you with your insurance needs!"
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Cherokee

June 24, 2026

5  out of  5
rating by Cherokee
"Just wanted to say Marianne Bartlett at State Farm is awesome. Called me about my quote, answered all my questions, and was super informative. Didn’t miss a thing."
We responded:
"Thank you for your review! "
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Franie Wyatt

June 23, 2026

5  out of  5
rating by Franie Wyatt
"Annie has been great. Even with my millions of emails, she's kept up with me."
We responded:
"Thank you for your review! we are glad we coukd help you with your insurance needs!!"
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Scott VanDeCreek

June 23, 2026

5  out of  5
rating by Scott VanDeCreek
"Great customer service. Very friendly and helpful."
We responded:
"Thank you Scott! We are glad we can help you with yiur insurance needs!"
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Kaitlyn Martin

June 22, 2026

5  out of  5
rating by Kaitlyn Martin
"Annie has been wonderful in answering all of my questions and helping me get things switched over. She made what could have been a headache an easy process. Very grateful for her help and expertise!"
We responded:
"We are glad we could help you with all your insurance needs! We strive to have great customer service on all interactions!"
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Dustin E

June 22, 2026

5  out of  5
rating by Dustin E
"I've communicated with Anne and Kristi. Both have made everything easy to do. From making a payment to filing a claim to answering questions with my policy and especially with the hail claim this year. I can text them when I have a quick question. They also make sure that I have the coverage that I need and all discounts possible. I've heard several different stories recently about insurance companies and agents when trying to file a claim. The reason I'm still here is because of the customer service. I have not found another insurance agent that gives the customer service like I receive here."
We responded:
"Thank you so much for your review! We always strive for great customer service! Especially at claims time! "
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Norma Suarez

June 17, 2026

5  out of  5
rating by Norma Suarez
"I asked for some old information on my roof. Annie was very professional. She emailed me what I needed within minutes."
We responded:
"Thank you for your review! Glad we could help!"
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Byron Norris

June 15, 2026

5  out of  5
rating by Byron Norris
"Kristi, provided quick and positive response to my phone request"
We responded:
"Thank you for your review! We are glad to help you with your insurance!"
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Debra Shirack

June 15, 2026

5  out of  5
rating by Debra Shirack
"Shannon was so nice and very friendly. Took care of my issue quickly!"
We responded:
"We are so glad we could help!"
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Amber S

June 11, 2026

5  out of  5
rating by Amber S
"I have been with Dauane Briggs State Farm since they took over for Fred Counts. They are a polite and kind crew. Whenever I call to ask questions, they are very helpful. I would love to especially comment on Kristi for her professionalism, knowledge, kindness, and great information. She put my mind at ease with all the recent storm damage that we have received and explained the claim process very thoroughly. Thank you Kristi. You are amazing."
We responded:
"Thank you so much for your review! We are so glad we could help with your positive claim experience!"
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John Adams

June 11, 2026

5  out of  5
rating by John Adams
"WAHOOO!, This Girl is KICKING it out of the ball park. She is one heck of a great insurance guru and makes it happen with a smile and a laugh. Fresh Cookies and a hot cup of coffee are a good bet as well."
We responded:
"Thank you! We are glad we could help you with your insurance! Coffee and cookies are always a necessity around here!"
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Tanner King

June 10, 2026

5  out of  5
rating by Tanner King
"Annie got me a quote super fast with everything I asked for!"
We responded:
"Thanks for the review! "
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Bobbie Smith

June 7, 2026

5  out of  5
rating by Bobbie Smith
"Every time I search for insurance, State Farm is always the cheapest for me. I always recommend people quote State Farm first. Customer service is also great."
We responded:
"Thank you for your review! Were glad to have you in our agency!"
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Joe Kingry-Staton

June 3, 2026

5  out of  5
rating by Joe Kingry-Staton
"Shannon was awesome! She helped expedite transferring my old vehicles insurance to my new purchase. Awesome service!"
We responded:
"Joe, thank you for your wonderful review of State Farm Agent Dauane Briggs’s Team!"
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Darren Barnhart

June 3, 2026

5  out of  5
rating by Darren Barnhart
"Always a great experience working with all the folks. Kristi has been extremely helpful for me working through the most recent hail storm"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Dauane Briggs’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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gina gordon

June 3, 2026

5  out of  5
rating by gina gordon
"Very helpful! Always returns my phone calls and/or texts and emails when I have questions! I do appreciate that they are local and always so helpful!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Dauane Briggs’s Team. "
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Jason Sandefur

May 30, 2026

5  out of  5
rating by Jason Sandefur
"Working with Shannon Rogge has been awesome. She always has the answers and has great customer service."
We responded:
"We are so glad to hear you have had such a positive experience and that we could help you with your insurance!"
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Shari White

May 22, 2026

2  out of  5
rating by Shari White
"Recent hail claim which totaled my cars. Was on hold multiple times for at least a hour to be assisted. One time I held for two hours for claims and then got recording saying they couldn’t take my call and disconnected my call. I tried twice to get the information from my local agent’s office, and both times was told to call claims. I don’t have time to spend on hold for hours for a simple question on a claim."
We responded:
"We are sorry to hear this Shari. There has been a larger number of calls than normal. If you leave a voicemail we try to get back to you as soon as possible. It is our office procedure to always call in to claims for you. We will go over this again here in the office. Please feel free to reach out if you have more questions"